Privacy Policy

Window Films Pro is a trading name of Dialock Ltd, registered in Ireland (Company No. 909137).

Registered Office: Office 3 Block 3, Airvista Office Park, Swords Road, Dublin 9, D09 VK65

Email: [email protected] | Tel: 01 233 8585

Last updated: October 2025

1. Introduction

This Privacy Policy explains how Window Films Pro (“we”, “our”, “us”) collects, uses, and protects personal information in accordance with the General Data Protection Regulation (GDPR) and Irish data protection laws. By using our website or contacting us, you agree to this policy.

2. Data We Collect

We may collect and process the following types of information:

• Personal details provided through our contact or quotation forms (name, phone number, email, address, and project details).
• Information from email or phone communications with us.
• Website usage data through cookies and analytics tools (such as Google Analytics).

3. How We Use Your Data

Your information is used to:

• Respond to your enquiries and provide quotations.
• Schedule site visits and carry out installation work.
• Maintain records for administrative and legal purposes.
• Improve our website and services.

4. Legal Basis for Processing

We process your personal data based on one or more of the following:

• Performance of a contract (when you request or receive our services).
• Your consent (for marketing or optional communications).
• Our legitimate business interests (to operate and improve our services).

5. Data Retention

We retain your personal data only as long as necessary to provide our services or meet legal obligations. Customer enquiry details are normally kept for up to 3 years.

6. Sharing Your Data

We do not sell or rent your information. Data may be shared only with:

• Trusted subcontractors assisting with installations (under strict confidentiality).
• Service providers (email hosting, IT, analytics) bound by GDPR-compliant agreements.
• Authorities, where required by law.

7. Your Rights

Under GDPR, you have the right to access, correct, or delete your personal data, and to withdraw consent for marketing at any time. To exercise these rights, contact us at [email protected].

8. Cookies

Our website may use cookies to enhance user experience and gather analytical data. You can disable cookies in your browser settings.

9. Data Security

We use appropriate technical and organisational measures to safeguard your information from loss, misuse, or unauthorised access.

10. Updates to This Policy

We may update this Privacy Policy occasionally. The latest version will always be posted on our website.